IVARII FAQS

Got questions? we've got you

Whether you're wondering how our plans work, what to expect from our design process, or how to get started—this is the place. Browse our most frequently asked questions to get the clarity you need. Still unsure? Reach out, we’re here to help.

Subscription: web-pro

  • What does Ivarii 'domain & hosting services' include?

    Everything! Yet to snag a domain? We'll handle everything, don't sweat it. And, if you already have a domain, we'll walk you through setting up your DNS configuration step-by-step.

  • Is there a limit to how much 'edits' I can request a month?

    Yes, with Ivarii's Web-Pro plan you are allotted 1000 credits a month, which is equivilent to 10 hours of work form experts in the industry. If in a case a deliverable does not meet your satisfaction, no credits will be deducted.

  • What happens if I don’t use all of my budget in a month?

    Our model is designed to be flexible because we know that your needs will fluctuate. Unlike agency retainers, where you use it or lose it, your unused monthly credits will roll over for one additional month to ensure you get full value from your subscription.

  • Can credits buy new web pages?

    The Web-Pro subscription gives you 3 pages (including the home page), any additional pages built and designed by our experts come with a one time cost of $999 each.

  • What is the minimum commitment?

    Ivarii's Web-Pro subscription requires a one-year commitment because we prioritize ongoing creative partnerships. Unlike one-off projects, our services shine in fostering long-term brand development. The longer we collaborate, the deeper our understanding of your brand becomes, maximizing the value you receive and your overall growth.

  • What CMS platforms do you use?

    All web sites we build are built inside the Ivarii platform.

  • Can I export my Ivarii website to another CMS?

    Yes, you can export a Ivarii website to another CMS, but it's not a seamless process and requires some manual effort. Ivarii offers a "Site Export" feature that allows you to download a ZIP file containing your site's HTML, CSS, JavaScript, images, and other media files. However, you'll need to manually rebuild the site's structure and design on your chosen CMS, as Ivarii's widgets and templates are not directly transferable.

  • How do I keep track of my credit balance?

    With every credit transaction, we'll send you an invoice which will include your current credit balance.

  • Can I get a credit top-up?

    Yes! Credit top-ups are available for an additional $499.

Subscription: web-solo

  • Are there resources I can use to learn the Ivarii platform?

     Yes! There are plenty of resources to teach you how to take full advantage of Ivarii's impresive capabilities. Ivarii's Help Center is a great resource that anyone can access. Also, once inside Ivarii's platform, additional resources are made available to you under the 'Learn' tab in the side navigation.

  • Do I need to know how to code?

    No, you do not need to know how to code at all.


    Though, that does not mean you can't code if you wish to, as Ivarii allows you to select any emement and apply custom HTML/CSS.

  • What is the minimum commitment?

    There is none, cancel anytime.

Ivarii website builder

  • Can I customize website templates?

    Yes! You can customize and save templates within the editor. They will later appear in the team Templates section.

  • Can I create mobile websites?

    Yes! Websites built on Ivarii are born fully responsive and look great across a variety of device sizes, including mobile.

  • How stable is Ivarii’s platform?

    Ivarii’s platform is incredibly stable, boasting a remarkable 99.9% uptime.

  • How long does it take to create websites with Ivarii?

    Web professionals can spend anywhere between a few minutes to a few hours building a website with Ivarii depending on the complexity of the project. Customers proudly tell us that they are able to build equivalent websites 50-70% faster after switching to Ivarii compared to their previous platform of choice.

  • Can I tailor my price plan?

    Yes! While we offer a variety of select plans suitable for most businesses, heavy-hitters building at scale may need something more customized. Our sales team would be happy to work with you to create something tailored to your business needs.

  • Can I share my design before I publish it?

    Yes! Ivarii makes it easy to share interactive previews of website design builds.

Ivarii AI

  • Which Ivarii plans come with Ivarii AI?

    All of them. Our AI features are available for all Ivarii users no matter which plan you're subscribed to.

  • What languages does the AI Assistant support?

    Since we are integrating with OpenAI, we are able to support all languages that OpenAI supports. However, it is important to keep in mind that OpenAI’s model was trained in English, therefore the content quality may vary in other languages. We are currently working on improving our prompts to be pre-translated into the users’ editor language in order to enable the user to more seamlessly use our text assistant in additional languages

  • Will AI generated content impact search engine rankings?

    Google themselves quickly joined the “AI race,” and came out with an official statement stating that they reward high quality content however it is produced. You can refer to Google’s advice on how to create helpful, reliable, people-first content here. Not only for the purpose of SEO rankings, Ivarii always recommends that a human will review and edit all AI generated content, as the human touch still plays a critical role in generating high quality content with a human touch.

Ivarii SEO

  • Can I customize meta tags myself?

    Mostly, yes. Ivarii allows you to add meta tags directly to the header of individual pages or across the whole site, if you want to add your own. There are some tags (like the canonical) that we do not currently allow you to alter, as it’s important Ivarii sets it correctly on your behalf and they don’t get out of sync with the actual page URLs.


    If you see large score fluctuations over a long period of time this can be attributed to Google making adjustments to their scoring system.

  • How does Ivarii do on Core Web Vitals & Site Load Speed?

    We’re #1 in the industry. We consistently outperform our competitors like WordPress, Wix, Shopify, Webflow, and others when comparing platform-to-platform performance.

  • Does Ivarii have a site audit feature?

    Ivarii has a rich integration with WooRank, an easy-to-use SEO tool that helps you quickly audit the website from the editor, research and track keywords, track core web vitals, and more. For access to WooRank, reachout to a Customer Success Manger, or your Ivarii Specialist.

Ivarii app store

  • How do I add an app?

    Open the website you wish to add an app to in the Ivarii editor. Then, access the App Store in the left-hand side menu of the editor by clicking the Apps icon. Once you have found your desired app, click ‘Add’ to purchase a plan for it (if one is required). After your app has been purchased, it will automatically be installed on the site.

  • How much do apps cost?

    Each app inside your account is free, though any app that has yet to be added to your account has a different price point, which is set by its provider. You can find the price for each app in the ‘Learn More’ section of its profile in the store.


    To purchase additional Apps, reach out to our Customer Success Manager or your Ivarii Specialist.

  • Can I build my own apps?

    Currently, the API for apps is limited to a number of people. Ivarii is working to expand the capability of the App Store so it can be used in a more widespread fashion.

  • How do I get support for apps installed on my website?

    We recommend you contact Ivarii directly with any questions you have about an app. Our Customer Success Manager, or your Ivarii Specialist will either provide you with a solution or the contact information for the support team of your app provider.

  • How does Ivarii choose app partners and ensure quality apps? Are apps QA’ed?

    Ivarii works with best-of-breed providers and only selects a few partners from each category/vertical. Additionally, Ivarii ensures the apps we offer deeply integrate into the website to ensure as much power as possible to our users and are regularly monitored for quality assurance by our team.

  • Can I remove apps from a website?

    Yes. After an app is installed on a website, you can remove it by accessing its settings under the App Store tab in the left-hand side menu inside the editor. Just click, ‘Learn More’ on the app you wish to remove to view its settings.

Core web vitals

  • Why do my scores fluctuate?

    It is normal to see a small fluctuation in your scores over a short period of time. These fluctuations can be caused by variations in server response, domain lookup, and asset loading times. How quickly assets load can be affected by other programs running simultaneously on the device that is trying to access your site.


    If you see large score fluctuations over a long period of time this can be attributed to Google making adjustments to their scoring system.

  • What should I do with unused JS, CSS, and Google Fonts?

    If you added the unused JS, CSS, or Google fonts to your site, you can remove them wherever you originally added them.


    When checking Web Vitals, your report might reference JS and CSS that can be removed. Typically, this is not referencing the code you have added, but is referencing default code that cannot be changed or removed.

  • Can I access the JS and CSS source files?

    You cannot access JS and CSS source files because they are a core part of the platform.

  • Google sent me an email saying Core Web Vitals INP issues were detected on my site. What does this mean?

    INP is an existing metric that was previously not officially measured, though Google has recently announced it will be replacing the FID metric in March 2024. The INP score would not impact CWV until March 2024. However, in preparation for this transition, Google has started to inform site owners when INP issues are detected.


    Prior to the announcement from Google, Ivarii had already started addressing this metric. As a result many sites already score well on INP, though we are continuing to optimize it.


    We are continuing to learn about INP and identifying the optimal practices for both backend operations and site creators. We will update you on what best practices you can put in place are as we learn more. In the interim, if you receive a notice from Google reporting your site has INP issues, please review your site to ensure it is following the current best practices.

  • How do I remove render-blocking resources?

    If you added JS to the site head, it can block your page content from loading while the JS renders. For this reason, we recommend moving your JS to the body and adding either async or defer keywords. Using async tells the browser to load the script and page contents at the same time. Using defer tells the browser to run the script after the page contents have loaded.

  • What are the best templates for page speed?

    All templates are well optimized, but the most recent templates have been optimized for current guidelines. To determine which templates were most recently released, look for the new icon on the template.

  • Should I add scripts to the head or body?

    We recommend adding scripts to the body. If your scripts are in the head, they will have to parse before any HTML or CSS can load. This can cause a delay in LCP and FID.

  • Why is my mobile score lower than my desktop score?

    In general, mobile devices are slower than desktop computers because they rely on data. For example, a video loads faster on a desktop computer than it would on a mobile phone using data.